LINCOLN SERVICE BENEFITS

Lincoln Concierge

One of the Lincoln service benefits is the Lincoln concierge. A personal assistant is available to help you with:

• Vehicle solutions
• Roadside assistance
• Lincoln service

If you have questions about the service your Lincoln may need, contact your Lincoln concierge. They may also be able to help you locate our service center so you can get the right care for your Lincoln.

Pick-up & Delivery

Lincoln Pick-Up and Delivery is available for Lincoln models 2017 year or newer, with the 4-year/50,000-mile New Vehicle Limited Warranty. Owners of a 2016-year Lincoln and prior model years can also access this service at cost. Mileage limitations may vary.

When your Lincoln needs routine maintenance or repairs, your Lincoln service team is here to help. We can pick up your Lincoln from your home or office and bring it to our service center. We’ll care for your Lincoln there and drop it off with you again when service is complete. With the Lincoln Pick-Up and Delivery service, you’ll receive on your schedule:

• Pickup
• Delivery
• A loaner Lincoln

If you have questions about Lincoln Pick-Up and Delivery services, our team is happy to answer them. Contact us to schedule your Lincoln Pick-up and Delivery.

Service Amenities Designed for Your Comfort

Our Lincoln service center offers the opportunity for our friends and neighbors to wait with us while their Lincoln is serviced. We have a wide selection of amenities available to keep everyone comfortable and entertained, including:

• Complimentary Wi-Fi
• Customer Lounge
• Business Centers

Relax and unwind in our comfortable customer lounge. Scroll social media or catch up with friends using our Wi-Fi while you wait.

If you still need to get work done while your Lincoln is being serviced, use one of our business centers. These centers are designed to be comfortable and help you focus on work. Our Wi-Fi is available at these business centers, so you can be connected to the office while you’re with us.

Experienced Lincoln Technicians & Genuine Parts

When our factory-trained Lincoln technicians service your vehicle, they use specialized Lincoln equipment as well as genuine Lincoln parts and accessories. Each Lincoln service comes with genuine OEM parts and a labor warranty, so you can have peace of mind when you get on the road again.

Genuine Lincoln parts and accessories come with additional benefits, too. Since they are made by Lincoln, the parts fit perfectly, last a long time, and help your Lincoln remain original. When you customize your vehicle with Lincoln parts and accessories, which you can buy from our parts center, your Lincoln keeps its iconic style.

The use of Lincoln parts and accessories also comes with the benefit that your Lincoln will continue to perform as you expect because it's being cared for with the same parts it’s been manufactured with. That ultimately helps your vehicle retain its value for longer, too.

Signs Your Lincoln Needs Service

• Warning Lights: Illuminated dashboard lights, such as the check engine or oil light, indicate that your vehicle requires attention.
• Unusual Noises: Squealing brakes, grinding sounds, or unusual engine noises can signal a problem.
• Reduced Performance: If you notice decreased fuel efficiency, sluggish acceleration, or difficulty starting your vehicle, it’s time for a check-up.
• Vibrations or Pulling: Feeling vibrations in the steering wheel or your car pulling to one side may indicate alignment or tire issues.
• Leaks or Strange Odors: Fluid leaks or unusual smells, such as burning or sweet odors, can be signs of underlying issues.

If you experience any of these symptoms, don’t wait. Schedule a service appointment with Richmond Lincoln to address the issue promptly and keep your vehicle running smoothly.

Scheduling Your Lincoln Service Appointment

Owning a luxury vehicle like a Lincoln comes with a luxury service experience. When it comes time for your vehicle to visit the Richmond Lincoln service center, schedule an appointment online or by phone. We look forward to helping our friends around Richmond, Mechanicsville, and Tuckahoe, VA, have a luxurious Lincoln service experience.