Lincoln Ownership Benefits


For us, the customer relationship starts before your Lincoln purchase and continues long into ownership. Our dedication, our experience and our unique range of services promise to create an effortless ownership experience.


Your 24/7 personal connection to vehicle solutions, services, roadside assistance and so much more. Lincoln's Concierge Team is dedicated to help in any way we can.


Simply schedule a pickup and we'll bring a loaner Lincoln to you. Then we'll deliver your Lincoln back to you washed2 and serviced. Service on your schedule is just one more example of seamless ownership.


Contact a personal Concierge. Schedule pickup & delivery.1 Find and reserve parking. 4 Connect with your vehicle remotely when equipped with Lincoln ConnectTM.5 These are just a few features now available at the touch of a finger.

  • 1. Complimentary Lincoln Pickup & Delivery service is available for 2017 model-year and newer Lincoln vehicles within the 4-year/50,000-mile New Vehicle Limited Warranty. Owners of vehicles outside of the 4-year/50,000-mile New Vehicle Limited Warranty may arrange for the service at a cost. Mileage limitations may apply.
  • 2. Availability depends on dealership participation. See dealer for details.
  • 3. The Lincoln Way App, compatible with select smartphone platforms, is available via download. Message and data rates may apply.
  • 4. Available in select cities.
  • 5. Lincoln Connect includes complementary 5-year subscription for remote features excluding Wi-Fi hotspot, and starts with vehicle sale date. Subscription is subject to compatible 4G network availability. Evolving technology/cellular networks may affect future functionality. Certain restrictions, 3rd-party terms, or message/data rates may apply.
  • 6. During ownership by first registered Lincoln Label owner during normal business hours at any participating Lincoln Black Label Dealer.
  • 7. Maximum of two complimentary rentals. All taxes, fees (including but not limited to Air Conditioning Excise Recovery Fee, Concession Recovery fee, Vehicle License Recovery Fee, Energy Recovery Fee, Tire Management Fee, and Frequent Traveler Fee) and surcharges (including but not limited to Customer Facility Charge and Environmental Fee Recovery Charge) are the client's expense.

When you're looking for a luxury vehicle and a luxury experience, a Lincoln is the way to go. Our excellent customer care is what keeps people coming to Richmond Lincoln for their next vehicle and routine maintenance on their Lincoln car.

If you're debating buying or leasing a Lincoln model, there are a few benefits you should know about from our dealership and the overall Lincoln-buying experience. We invite our neighbors from Richmond, Mechanicsville, and Ashland, VA, to take a look and see all the benefits that come from owning and buying a Lincoln.

Benefits of Buying From Richmond Lincoln

At our dealership, customer experience is at the top of our list. You're shopping for a luxury vehicle, and you should have a luxury experience.

We have a dedicated service team that is knowledgeable about Lincoln vehicles and can answer any questions you have about them. This includes a Lincoln Concierge that you can reach out to for:

  • Roadside Assistance
  • Questions
  • Services

If you need to bring your automobile into our service center, you can use our Lincoln Pickup & Delivery™ service. You choose the time and location that we pick up your vehicle for service, and we'll lend you a Lincoln so that you can keep your life moving. When we're finished, we'll drop your Lincoln back off to you.

Lincoln Ownership Benefits

When you buy or lease a Lincoln, there are some additional benefits. One such benefit is the Lincoln Way™ app. This smartphone app allows you to stay on top of your vehicle's needs, like:

  • Upcoming service needs
  • Schedule Lincoln Pick Up & Delivery™
  • Roadside Assistance
  • Maintenance history

Additionally, you'll get Lincoln Access Rewards™ when you purchase a Lincoln. These points can be redeemed in our rewards catalog for culinary experiences, health equipment, entertainment gear, and more.

When you travel, you can use both Lincoln Hospitality (a collaboration between hotels) and the Lincoln Way™ app. This is so you always feel at home and use roadside assistance should you need help if something unexpected happens.

Ready To Own a Lincoln?

Now that you know a little bit more about the benefits of owning a Lincoln and buying one from Richmond Lincoln, are you ready to test drive some vehicles?

We are excited to work with our local neighbors from Richmond, Mechanicsville, and Ashland, Virginia, and help them find the Lincoln that meets their needs. Contact us to get started today.

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